SHERATON OTTAWA HOTEL, Ottawa – Your ideal downtown stay
Hotel Overview
Sheraton Ottawa Hotel - Downtown hotel with event spaces near Parliament Hill
Sheraton Ottawa Hotel is located in downtown Ottawa, a short walk from Parliament Hill, Shaw Centre, and ByWard Market. The hotel features 236 air-conditioned rooms, an indoor saltwater pool, and a fitness center. Dining options include Carleton Grill, serving breakfast and lunch, and Sasha's Lounge for small plates and cocktails. The hotel offers 7,800 square feet of event space with professional planning services. Free Wi-Fi is available throughout the property. The hotel is accessible, with features like wheelchair-accessible routes, elevators, and service animal accommodations.
Additional perks of the hotel
Indoor saltwater pool and 24-hour fitness center
On-site restaurants: Carleton Grill and Sasha's Lounge
10 meeting rooms and event planning services
Valet parking (oversized vehicles based on availability)
Multilingual staff (English, French, Spanish, Creole)
Mobile key and digital check-in
Guest room recycling program
Sundry store for light snacks and convenience items
Rooms
Sheraton Ottawa Hotel offers 236 air-conditioned rooms and suites, each featuring a flat-screen TV, mini-refrigerator, large work desk, and free Wi-Fi. Rooms include laptop-friendly workspaces, safes, and air conditioning. Some rooms provide executive lounge access. Bathrooms have accessible vanities, bathtub grab rails, and non-slip surfaces. Mobile dining allows in-room meal orders via the app.
Other conveniences
iPod docking stations in rooms
Tea and coffee facilities
Flashing door knockers and TTY/TTD compatibility
Lowered electrical outlets and viewports in doors
Electronic room key and mobile guest requests
Daily housekeeping and wake-up calls
Dry cleaning service and concierge services
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Squash
Services
- Valet parking
- Pet amenities available
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Swimming pool
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel is conveniently located, offering easy access to major sites within Ottawa. The rooms were just ok and weren't serviced during the day. The service was kind and helpful, but some overcharges were noted. The dining experience was mixed, with a well-stocked breakfast but issues with the dining room temperature. Overall, it was a good stay but with some room for improvement.
I had a wonderful stay at this hotel. The rooms were clean, spacious, and incredibly comfortable. The bed was so relaxing, and those big fluffy pillows were a dream. The location was perfect, just steps away from Parliament Hill, with great shopping and tourist attractions nearby. The staff were friendly and helpful, which made the experience even better. However, the noise level in some areas was a bit disruptive at times.
The hotel had clean and modern rooms with incredibly comfortable beds and nice linens, although some rooms overlooked an abandoned building which affected the drapes. The location was convenient for both business meetings and tourist activities downtown, but there were some inconveniences such as overcharges. The dining options varied from terrible to delicious, and the service ranged from accommodating and friendly to unhelpful and rude.
I stayed at this hotel, and it was a mixed experience. The rooms were overly priced for the facilities provided, and charging extra for parking seemed unnecessary. On the bright side, the hotel is pet-friendly with no extra charge, but the rooms were extremely dry.
The hotel offers comfortable and well-equipped rooms, but they are in need of renovation. The service is friendly and accommodating, with some minor issues. The location is strategic and convenient for exploring the city. The dining experience was satisfactory, but with room for improvement. Overall, a decent choice for a stay.
I had a fantastic stay at the hotel! The room was very clean and provided a great night's sleep on a gorgeous huge bed. However, some areas could use updating. The staff were friendly and helpful, though a bit confused about parking options nearby. The location was perfect for what I wanted to do, within walking distance of many attractions. The dining experience was delicious but lacked some breakfast options. Overall, a great value for money with excellent facilities.
The hotel rooms were comfortable and very clean, but overpriced for the facilities provided. The additional charge for parking felt unnecessary. The location, right in the heart of Ottawa, was large and very comfortable, offering easy access to the city's attractions and activities.
My stay at the hotel was fantastic! The rooms were clean, pleasant, and well organized, making our trip one of the best. They were very comfortable and provided a nice coach to relax on. However, some minor issues affected the overall experience. The service was kind and helpful but lacked knowledge about parking. The location was excellent, close to major sites in Ottawa, but lacked information about local events. The dining experience was delicious, with a variety of options, providing great value for a prepaid room type. The facilities were convenient and well-maintained, enhancing our stay.
I had an amazing stay at this hotel. The room was spacious but a bit worn, the service was really friendly and accommodating, the location was perfect for exploring downtown Ottawa, and the dining experience was outstanding but a bit pricey. The facilities were top-notch, making my stay even more enjoyable.
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