SHERATON OTTAWA HOTEL, Ottawa – Your ideal downtown stay
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Key details
Hotel Overview
150 Albert St,
Ottawa,
Canada,
K1P 5G2,
Ontario
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30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
1100 ft
Park
Confederation Park
1600 ft
Park
Panoramic city views
2000 ft
Centre Block
1700 ft
Library
Library of Parliament
1900 ft
Mall
Sparks Street Mall
1100 ft
53 Elgin St
Tomb of the Unknown Soldier
1300 ft
Confederation Square
Valiants Memorial
1500 ft
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
1600 ft
120 Lisgar St at Elgin
Canadian Tribute to Human Rights
1800 ft
Art object
Terry Fox Statue
900 ft
Restaurants
Carleton Grill
0 ft
150 Albert St
Arc Lounge Dining
700 ft
140 Slater St
Second Cup Coffee Co
600 ft
111 Albert St. Suite #107
The Bier Markt
800 ft
156 Sparks St
Nate's Deli
700 ft
152 Sparks St Corner of O'Connor
South Block Whiskey Bar
700 ft
148 Sparks St
Thali
800 ft
136 O'Connor St
The Fuel Bar
900 ft
99 Metcalfe St #106
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 9 reviews
4/5
based on 950 reviews
8.3
8.3/10 based on 1227 reviews
#38 of 77 hotels in Ottawa based on Tripadvisor
Anna
United Kingdom,
May
2024
6.8/10
The hotel is conveniently located, offering easy access to major sites within Ottawa. The rooms were just ok and weren't serviced during the day. The service was kind and helpful, but some overcharges were noted. The dining experience was mixed, with a well-stocked breakfast but issues with the dining room temperature. Overall, it was a good stay but with some room for improvement.
Rooms
6.0
The rooms were just ok and weren't serviced during the day.
Service
7.0
The service was kind and helpful, but some overcharges were noted.
Location
8.0
The hotel's location was very good, close to everything we needed.
Dining
7.0
The dining experience was mixed with a well-stocked breakfast but issues with the dining room temperature.
Facilities
6.0
The facilities were adequate, but room for improvement.
John
United Kingdom,
April
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were clean, spacious, and incredibly comfortable. The bed was so relaxing, and those big fluffy pillows were a dream. The location was perfect, just steps away from Parliament Hill, with great shopping and tourist attractions nearby. The staff were friendly and helpful, which made the experience even better. However, the noise level in some areas was a bit disruptive at times.
Rooms
9.0
The rooms were clean, comfortable, and the bed was very relaxing. The big fluffy pillows added a nice touch to the overall comfort. Plus, the buffet style breakfast was great for starting the day off right.
Service
9.0
The staff were incredibly nice and helpful throughout my stay. From the front desk to the cleaning crew, everyone had a welcoming attitude that made me feel valued as a guest.
Location
9.0
The location was fantastic for exploring the city center. Being close to Parliament buildings and the Market area made it convenient to take in the sights. Plus, it was near other tourist attractions, making it easy to navigate around the city.
Dining
8.0
The breakfast was delicious and a perfect start to the day. I didn't dine in the main dining room, but the club lounge offerings like hard boiled eggs and oatmeal were satisfying.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything from dry cleaning to valet parking. It was convenient to have all these amenities readily available during my stay.
Jane
United States,
February
2024
7.6/10
The hotel had clean and modern rooms with incredibly comfortable beds and nice linens, although some rooms overlooked an abandoned building which affected the drapes. The location was convenient for both business meetings and tourist activities downtown, but there were some inconveniences such as overcharges. The dining options varied from terrible to delicious, and the service ranged from accommodating and friendly to unhelpful and rude.
Rooms
9.0
The rooms were clean, modern, and had incredibly comfortable beds with nice linens.
Service
7.0
The staff were accommodating and friendly but also showed rudeness and unwillingness to help at times.
Location
8.0
The hotel is conveniently located within walking distance of major tourist attractions and business offices, but there were some inconveniences like overcharges.
Dining
6.0
The dining experience varied from terrible to delicious.
Facilities
8.0
The facilities include dry cleaning, laundry, valet parking, and pet amenities.
Anthony
United Kingdom,
February
2024
8.0/10
I stayed at this hotel, and it was a mixed experience. The rooms were overly priced for the facilities provided, and charging extra for parking seemed unnecessary. On the bright side, the hotel is pet-friendly with no extra charge, but the rooms were extremely dry.
Rooms
6.0
The rooms are close to Parliament buildings.
Service
9.0
The service was excellent; the staff members I met were very nice, friendly, attentive, kind, and knowledgeable about the city and its attractions. A minor downside was not meeting everyone in the team over the weekend.
Location
10.0
The location is superb for exploring the lovely city sights, near restaurants, pubs, the Market, and just a few blocks from Parliament Hill. It's a great place to stay close to neighborhoods with local flavor and within an easy walk of everything.
Dining
8.0
The dining experience was very good, featuring a variety of breakfast items and choices without having to ask. There were lots of selections and good quality food available.
Facilities
7.0
The facilities were well-equipped and convenient for guests.
Jennifer
United Kingdom,
October
2023
7.8/10
The hotel offers comfortable and well-equipped rooms, but they are in need of renovation. The service is friendly and accommodating, with some minor issues. The location is strategic and convenient for exploring the city. The dining experience was satisfactory, but with room for improvement. Overall, a decent choice for a stay.
Rooms
7.0
The rooms are well equipped and offer many amenities, but they are outdated and require renovation.
Service
8.0
The service was friendly and had a great can-do attitude, but there were instances of rudeness experienced.
Location
9.0
The hotel's location is central and strategic, close to key attractions and local neighborhoods.
Dining
7.0
The dining experience was satisfactory, although some improvements could be made.
Facilities
8.0
The hotel offers various facilities and amenities to enhance the stay.
Troy
United States,
August
2023
8.0/10
I had a fantastic stay at the hotel! The room was very clean and provided a great night's sleep on a gorgeous huge bed. However, some areas could use updating. The staff were friendly and helpful, though a bit confused about parking options nearby. The location was perfect for what I wanted to do, within walking distance of many attractions. The dining experience was delicious but lacked some breakfast options. Overall, a great value for money with excellent facilities.
Rooms
8.0
The room was spacious, clean, and had a comfortable king bed, lounge chair, footrest, large TV, iron, board, hairdryer, and fridge.
Service
7.0
The staff were welcoming and offered dry cleaning, shops/commercial services, laundry, valet parking, pet amenities, and tours/ticket assistance.
Location
9.0
The hotel's location was great for exploring downtown Ottawa and its various activities and restaurants.
Dining
7.0
The breakfast was well stocked with most items, including an omelette station and an assortment of entrees.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Peter
United Kingdom,
June
2023
8.2/10
The hotel rooms were comfortable and very clean, but overpriced for the facilities provided. The additional charge for parking felt unnecessary. The location, right in the heart of Ottawa, was large and very comfortable, offering easy access to the city's attractions and activities.
Rooms
8.0
The rooms were comfortable and very clean.
Service
9.0
The staff was very kind, welcoming, and accommodating. They were helpful, professional, and friendly.
Location
9.0
The location was perfect, right in the heart of Ottawa, making it convenient to walk around and close to the main attractions. The staff was very helpful, and the beds were comfortable.
Dining
7.0
The dining experience was good, with a variety of breakfast items. However, it was a little on the expensive side, similar to other Sheraton hotels.
Facilities
8.0
The hotel offered various amenities like dry cleaning, shops, laundry, valet parking, pet services, and tours/ticket assistance.
Great location
Overpriced rooms
Edward
United Kingdom,
May
2023
8.6/10
My stay at the hotel was fantastic! The rooms were clean, pleasant, and well organized, making our trip one of the best. They were very comfortable and provided a nice coach to relax on. However, some minor issues affected the overall experience. The service was kind and helpful but lacked knowledge about parking. The location was excellent, close to major sites in Ottawa, but lacked information about local events. The dining experience was delicious, with a variety of options, providing great value for a prepaid room type. The facilities were convenient and well-maintained, enhancing our stay.
Rooms
9.0
The rooms were very clean and comfortable.
Service
8.0
The staff was extremely helpful and nice.
Location
9.0
The hotel's location was great for walking to sites and close to Parliament.
Dining
9.0
The dining experience was delicious with various options and a great value for a prepaid room type.
Facilities
8.0
The facilities were convenient and well-maintained.
Bryan
United States,
May
2023
8.4/10
I had an amazing stay at this hotel. The room was spacious but a bit worn, the service was really friendly and accommodating, the location was perfect for exploring downtown Ottawa, and the dining experience was outstanding but a bit pricey. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
My VIP room was airy and large, with ample desk space and convenient USB outlets. The in-room Starbucks coffee and bathrobe added a nice touch.
Service
9.0
The staff went above and beyond by providing a boxed breakfast for my early checkout and were very understanding about payment methods.
Location
9.0
The hotel's location was ideal, being steps away from the train station and a lovely stroll from Parliament Hill. It was strategic for exploring the city center.
Dining
7.0
The dining options were outstanding, offering a nice change from typical North American breakfasts, but they were a bit pricey.
Facilities
9.0
The hotel's facilities were impressive, offering everything I needed for a comfortable and convenient stay.
clean
worn
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